Caledonia Haulers SMS Privacy Policy

Last Updated: March 20, 2025

Note: This Policy is for SMS Services only. This does not supersede Caledonia Haulers Privacy Policy available here: https://caledoniahaulers.com/privacy-policy/

Introduction

At Caledonia Haulers, we value your privacy and make every effort to respect your wishes and personal information. This Privacy Policy explains how we will collect, use, disclose, and protect your information for the use of our SMS messaging service. Our SMS messaging service allows effective communication between our farm route dispatch team and our drivers, patrons, customers, and other applicable parties. Please read the policy carefully to understand how we collect, use, and manage your information.

1. Information We Collect

When you opt-in to receive SMS messages from us by completing the paper consent form, we will collect the following types of information:

Personal Information provided on the paper consent form:

• Phone number
• Name
• Email address (if provided)

Message Data:

• The content of SMS messages sent and received
• Delivery status of SMS messages
• Interaction data related to SMS messages

2. How We Use Your Information

We use the collected information strictly for dispatch and communication purposes, specifically for:

• A. Communication:
  • Providing dispatch, schedule and maintenance updates via SMS
  • Responding to messages and inquiries initiated by users who have opted in to our SMS services
• B. Service Improvement:
  • Understanding and analyzing the use of our SMS services
  • Improving communication methods to better serve users who have opted in to our SMS services

3. Sharing Your Information

We will only share your phone number with our SMS provider, subject to their privacy policy. We will not share, sell, or disclose your information to any other third parties.

4. Security of Your Information

We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction. Consent forms and personal information are stored in a secure location at our home office in Caledonia, MN.

5. Your Rights and Choices

You have the right to:

• A. Opt-Out: You can opt out of receiving SMS messages from us by replying OPT OUT to any message or contacting us at 507-369-6965
• B. Access and Correction: You can request access to or correction of your personal information by contacting us at 507-369-6965 or text HELP to 507-369-6965

6. Changes to This Policy

We may periodically update this policy. Any changes will be effective when we post the revised policy on our website.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Caledonia Haulers, Inc
PO Box 31
Caledonia, MN 55921
507-369-6965